Always on top of it.
Without lifting a finger.
Just get on with your day. Logbook automatically keeps track of what's been said, where every job stands, and what happens next.
Andy needs a quote for a new immersion heater. Confirmed address in Reading. Wants callback with pricing before Friday.
If you're juggling calls all day...
You're on the phone for hours a day, juggling more calls and details than anyone could reasonably remember.
A job goes quiet — waiting on a part, a supplier, a callback — and nobody notices until it's a problem.
You're relying on memory to know what's still outstanding.
A customer calls, nobody's free to pick up, and nobody finds out they called.
Details end up on scraps of paper, if they get written down at all.
Chasing "what's actually happening with this job" eats time you don't have.
There's a better way.
Three steps. Zero effort.
Answer your phone
Nothing changes about how you take a call. Keep your existing provider and network — Logbook just sits alongside it.
Logbook keeps track
Sits quietly in the background and picks out what's actually happening — a job, a customer, a supplier, an issue.
It updates the state
Not a note — a live status: open, waiting on someone, or gone quiet.
It tracks everything. It only highlights what's critical.
Every call and every job is tracked quietly in the background. You only hear about the small number of things that are genuinely about to slip through the cracks.
- Waiting on supplierMrs. Thompson — boiler partQuiet for 6 days · last chased Monday
- Needs a callbackAndy Miller — quote follow-upPromised Friday · not yet actioned
38 other threads are being tracked quietly — nothing needed from you today.
- Nothing typed in. Nothing to remember.
- Only the exceptions surface.
- Everything else is still there when you need it.
Everything you need. Nothing you don't.
Live status
Always up to date, without anyone typing it in.
Automatic updates
Every relevant call moves the status forward.
Only the exceptions
You're notified when something's actually gone quiet — not before.
Private by default
Nothing's shared with anyone unless you choose to. Share a thread with your team when you want to.
Warranty write-ups, without the write-up.
Your engineer talks through the job — what came off, what went on, what was tested — and Logbook turns it into a warranty-ready write-up. Consistent documentation, without anyone sitting down at the end of the day to type it.
- What came off
- What went on
- What was tested
- Consistent documentation, every time
Built for people who live on the phone.
Built for the person fielding the calls — not a system someone else makes you fill in.
Spend less time on admin.
Spend more time getting work done.
- Every conversation remembered
- Every follow-up captured
- Every customer searchable
Download Logbook today and start your free 21-day trial.